Shipping Policy
At simple care first online shop, we strive to ensure prompt delivery of your orders. Please find our shipping policy outlined below:
- Order Processing Time:
- All orders are processed and shipped within 24 hours maximum within the United States. For orders outside the United States, maximum time to arrive destination is 32 hours.
- Shipping Methods:
- We use reputable shipping carriers to ensure the safe and timely delivery of your orders. We ship using UPS, USPS and FedEx on all your orders.
- Shipping Rates:
- Standard shipping is free for all orders. Express shipping will entail extra charges of $35 (overnight shipping).
- Shipping Times:
- The estimated delivery times vary based on the shipping method selected and the destination.
- Within the United States: Orders typically arrive within 24 hours.
- Outside the United States: International orders will take at most 32 hours to arrive.
- Order Tracking:
- Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.
- Missing or Delayed Shipments:
- In the rare event that your package goes missing, a new package will be sent to the same address. Please contact our customer support team at (209)-542-8684 or email at info@simplecarefirst.com to report any missing packages.
- Order Changes:
- If you need to make changes to your order, please contact us as soon as possible. Once the order has been shipped, changes may not be possible.
If you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact us.
Thank you for choosing simple care first.